"Care Coordination" level practices (can be implemented
by Care Coordination Organizations in concert with Peer
Support Programs):
Wellness self-management
Peer Support
The Care Coordination Program will strive to implement
the following evidence-based practices at two levels:
Wellness self-management and peer support principles
and practices are essential to successful engagement between
the enrollee and the care coordinator and are therefore
necessary components of care coordination. These practices
dovetail with the values of intentional care, person centered
planning and individualized service planning. Therefore,
Wellness Self-management & Peer Support will be implemented
simultaneously at the Care Coordinator level by Care Coordination
organizations in concert with peer support programs. In
effect, these two practices will be implemented as an
extension of the initial care coordinator training through
the use of self-assessments and other fidelity measures,
toolkits and other materials, and trainers and consultants
available to the Program.
Integrated Treatment of Mental Health and Chemical Dependency;
Family Mental Health Education; and Supported Employment
will be implemented at the participating provider level.
Focusing on participating providers who currently offer
these services and assessing and improving the fidelity
of their practices will facilitate simultaneous implementation
of the three practices. In phase 2, providers not currently
offering these services will be trained to and supported
in including them in their practice repertoire.
The New York State Office of Mental Health (OMH) will provide
toolkits for each of these areas in the near future to the
Care Coordination Program. Each toolkit will include videotape
introducing the practice, informational materials for different
stakeholders, a PowerPoint presentation or research handouts,
and videotapes demonstrating the practice.
OMH is also working with the University of Rochester to
establish a center of excellence for Family Mental Health
Education.
Note: ACT and medication (psychopharmacology) practices
are beyond the scope of the Care Coordination Program at
this time, and will be considered for implementation in
subsequent phases of the Program.
