Overview
Since its inception, the WNYCCP has placed a high value
on the need to continuously evaluate the impact of the programs
on the individuals enrolled, the health services delivery
system, and the community at large. Specific performance
indicators were identified and a variety of data gathering
tools developed with the anticipation of outcome studies.
These were put in place from the time of first enrollment.
Results are sorted into categories
based on data source. Only the highlights are reported here.
Instruments Used for Gathering Data
Enrollee Satisfaction
Survey
Survey of Individual Service
Plans (ISPs) for Indicators of Person-Centered Practices
Periodic Reporting Form
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