PRIVACY POLICY

Last Updated October 9, 2009

Coordinated Care Services, Inc. (CCSI) is committed to keeping any information you share with us secure and confidential. To that end, CCSI has established the following privacy policies.

I. Information Collected When You Visit this Website

CCSI may collect and store the following information about visitors to this web site:

User client hostname. The hostname or Internet Protocol address of the user requesting access to the website.
HTTP header, "user agent." The user agent information includes the type of browser, its version, and the operating system on which that the browser is running.
HTTP header, "referrer." The referrer specifies the web page from which the user accessed the current web page.
System date. The date and time of the user’s request.
Full request. The exact request the user made.
Status. The status code the serverreturned to the user.
Content length. The content length, in bytes, of any document sent to the user.
Method. The request method used.
Universal Resource Identifier (URI). The location of a resource on the server.
Query string of the URI. Anything after the question mark in a URI.
Protocol. The transport protocol and the version used.

The information that is collected automatically is used to improve this website's content and to help us to understand how users are interacting with the website. This information is collected for statistical analysis, to determine what information is of most and least interest to our users, and to improve the utility of the material available on the website. The information is not collected for commercial marketing purposes.

II. Cookies

Cookies are simple text files stored on your web browser to provide a means of distinguishing among users of this website. The use of cookies is a standard practice among Internet websites. When you register, this website creates a “persistent cookie” to be stored on your computer’s hard drive. This persistent cookie will allow the website to recognize you when you visit again and tailor the information presented to you based on your needs and interests. The software and hardware you use to access the website allows you to refuse new cookies or delete existing cookies. Refusing or deleting these cookies may limit your ability to take advantage of some features of this website.

III. Personal

Information About Authorized Users If you register as an authorized user of the Online Workbook, we will collect some personal information about you, such as your name, address, telephone number, and email address. We do not knowingly collect personal information from children. CCSI is dedicated to maintaining accurate customer records and shall strive to correct any inaccurate information in a timely manner. Users should contact us to correct any information. CCSI will not sell lists of its customers, authorized users, or personal information about individuals to third parties. CCSI will only use or disclose personal information as described in section IV.

IV. Use and Disclosure of Confidential

Information Confidential Information includes non-public information about CCSI customers and personal information about authorized users.

CCSI will only use Confidential Information:

As necessary to enable CCSI to perform services to or on behalf of its customers;
As needed for the proper management and administration of the business of CCSI;
As required to carry out the legal responsibilities of CCSI.

CCSI will not disclose Confidential Information to third parties, except:

As required by law;
To subcontractors who require access to Confidential Information to perform services to enable CCSI to serve its customers.
When required for the proper management and administration of CCSI, to persons or organizations that must have access to Confidential Information to provide service to CCSI.

CCSI requires organizations that provide service to the company to agree in writing to maintain the confidentiality and security of any Confidential Information that they receive as described in this Privacy Policy.

V. Data Security

CCSI maintains administrative, technical and physical safeguards of the confidentiality, integrity and availability of Confidential Information. It requires subcontractors and third parties who have access to Confidential Information to agree to safeguard Confidential Information in accordance with generally accepted system security principles.

VI. Disclaimer

The information provided in this privacy policy should not be construed as warranting the privacy or security of information provided through this website.

VII. Contact Information

For questions regarding this Privacy Policy, please contact:

Coordinated Care Services, Inc.
1099 Jay Street
Building J
Rochester, NY 14611
585-328-5190
E-mail: ccsi@ccsi.org