Objectives for evidence-based best practices that are included
as part of the Western New York Care Coordination Program
(WNYCCP) include:
Ensure that service planning is based on preferences
and needs of individual recipients, as reflected in the
Individual Service Plan (ISP).
Learn from experience of others about proven "best
practices" of service to persons diagnosed with serious
and persistent mental illness.
Stage implementation of evidence-based best practices
over the life of the program to allow adequate preparation
and lasting results.
Educate provider organizations, clinical staff, and
service recipients about evidence based best practices.
Create a performance improvement process by linking
evidence based practices, outcomes measurement, and the
quality monitoring system - treat best practices as a
process that leads to enhanced outcomes.
Select "best practices" to be applied throughout
the WNY region to enhance service to people who participate
in the Care Coordination Program. (This might include
the DBT program, other illness self-management training,
supported employment, etc.)
Establish training programs and clinical consulting
capability to encourage fidelity to proven techniques
and successful introduction of evidence-based practices.
Allow providers flexibility in implementation of evidence-based
practices.
Encourage development of centers of excellence in particular
treatment or service modalities.
Establish outcomes measures to evaluate the success
of this effort. Measure provider performance against outcomes.
Create capability to capture outcomes information without
undue burden on providers, recipients, and others.
Evidence based best practices can be implemented at several
levels:
