Overview

The WNYCCP consists of an interrelated set of programmatic, clinical, regulatory, fiscal, and technical initiatives designed to transform clinical and social support services. These initiatives include:

• Person-centered planning
• Transition from case management to care coordination
• Peer and family system development
• Family education and support
• Collaborative planning for PROS Plus
• Physical and mental health integration
• Evidence-based practices
• Performance measurement
  • Survey of Individual Service Plans (ISPs)
  • Enrollee Satisfaction Survey
  • Periodic Reporting Form
  • Medicaid Claims Data